OTRS 2.2.4.1
OTRS – SharewareOTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
概述
OTRS 是在由OTRS開發類別 Miscellaneous Shareware 軟體。
最新版本是 OTRS 的 2.2.4.1 2008/02/18 上釋放。 它最初被添加到我們的資料庫 2007/12/17 上。
OTRS 在下列作業系統上運行: Windows。
OTRS 已不被評為由我們使用者尚未。
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