OTRS 2.2.4.1
OTRS – SharewareOTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Przegląd
OTRS jest programem Shareware w kategorii (2), opracowany przez OTRS.
Najnowsza wersja OTRS jest 2.2.4.1, wydany na 18.02.2008. Początkowo był to dodane do naszej bazy na 17.12.2007.
OTRS jest uruchamiany w następujących systemach operacyjnych: Windows.
OTRS nie ma zostały ocenione przez naszych użytkowników jeszcze.
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