OTRS 2.2.4.1
OTRS – SharewareOTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Overzicht
OTRS is Shareware software in de categorie Diverse ontwikkeld door OTRS.
De nieuwste versie van OTRS is 2.2.4.1, uitgegeven op 18-02-2008. Het werd aanvankelijk toegevoegd aan onze database op 17-12-2007.
OTRS draait op de volgende operating systems: Windows.
OTRS niet is nog niet beoordeeld door onze gebruikers.
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