OTRS 2.2.4.1
OTRS – SharewareOTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Panoramica
OTRS è un software di Shareware nella categoria (2) sviluppato da OTRS.
L'ultima versione di OTRS is 2.2.4.1, pubblicato su 18/02/2008. Inizialmente è stato aggiunto al nostro database su 17/12/2007.
OTRS viene eseguito sui seguenti sistemi operativi: Windows.
OTRS non è stato valutato dai nostri utenti ancora.
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