OTRS 2.2.4.1
OTRS – SharewareOTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Resumen
OTRS es un software de Shareware en la categoría de Miscellaneous desarrollado por OTRS.
La última versión de OTRS es 2.2.4.1, aparecido en 18/02/2008. Inicialmente fue agregado a nuestra base de datos en 17/12/2007.
OTRS se ejecuta en los siguientes sistemas operativos: Windows.
OTRS no ha sido calificada por nuestros usuarios aún.
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